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After-Sales Support

After-Sales Support

Do You Offer Maintenance Guidance for Commercial Table Bases?

Yes. We provide maintenance guidelines for each material type — stainless steel, iron (powder-coated), aluminum alloy, and cast iron. Guidelines cover cleaning, rust prevention, leveling adjustment, and periodic inspection. Proper maintenance significantly extends product lifespan in high-traffic commercial environments.We provide detailed maintenance guidelines for all our table base materials: Stainless Steel Clean with mild detergent and soft cloth; avoid abrasive cleanersWipe dry after cleaning to prevent water marksPeriodic check: tighten leveling feet every 6 months Iron (Powder-Coated): Avoid prolonged moisture exposure; wipe spills promptlyInspect coating integrity annually; touch up any chips with matching paintKeep adjustable feet free of debris for smooth adjustment Aluminum Alloy: Naturally corrosion-resistant; clean with pH-neutral detergentAvoid harsh chemicals that may discolor the surfaceCheck screw joints quarterly in high-traffic settings Cast Iron: Heavy and stable; minimal maintenance neededApply rust-preventive oil to exposed areas if used outdoorsEnsure floor contact points are level to prevent wobbling  Regular maintenance extends product life by 30–50% in commercial environments./products-index.htm

What after-sales support do you provide?

We provide comprehensive after-sales support including:Quality issue resolutionTechnical support for installationReplacement parts availabilityOngoing communication for reorders and supply planninghttps://www.aeonti.com/contact-us.htm

Can you issue an invoice?

Yes, you can. Just include your invoicing information in the order notes.https://www.aeonti.com/contact-us.htm

What should I do if I receive a package with missing parts, deformation, or damage?

Please provide the following within 24 hours of receiving the package: photos of the outer packaging; photos of any product damage. We will provide specific solutions based on the actual situation. We are not responsible for product damage caused by logistics and transportation.https://www.aeonti.com/contact-us.htm