FAQs
All
Product related
Dimensions and load-bearing capacity
Applicable Scenarios and Combinations
installation
Customization and wholesale
Wholesale and trade
Shipping and Logistics
Quality and after-sales service
Payment and invoicing

All

Can you issue an invoice?

Yes, you can. Just include your invoicing information in the order notes.

Which payment methods are supported?

Payment methods, T/T, Alipay, WeChat Pay, deposit policy, payment options

What should I do if I receive a package with missing parts, deformation, or damage?

Please provide the following within 24 hours of receiving the package: photos of the outer packaging; photos of any product damage. We will provide specific solutions based on the actual situation. We are not responsible for product damage caused by logistics and transportation.

Is there quality control?

Strict full inspection before shipment: raw material inspection, welding inspection, surface process inspection, load-bearing test, and packaging inspection.

How long is the production cycle?

In-stock orders: 3–7 days; Bulk/Custom orders: 15–40 days, depending on quantity and specifications. Orders are fully trackable.

Do you support trade terms such as FOB/EXW?

We support FOB/EXW trade terms.

Are you a factory? Do you support wholesale? Can you provide samples?

We are a professional manufacturer of metal table bases, supporting bulk purchases by furniture factories, foreign trade wholesalers, distributors, cross-border e-commerce sellers, hotels, engineering projects, etc. We can provide samples for inspection, and the sample fee can be free or deducted from the bulk order.

What is the minimum order quantity for customized orders?

Depending on the process: Standard colors: low minimum order quantity; Custom colors/logos: generally 200-500 sets or more, please consult sales for details.

Do you support OEM /ODM customization?

We support complete customization for our clients: customized height, pipe diameter, and wall thickness; customized colors (black/white/grey/gold, etc.); customized logos (laser engraving/printing); and customized brand packaging.

Is the installation complicated? Are any tools required?

Installation is very simple, with two options: no-drill and screw fixing. A full set of screws and installation instructions are included. It can be done with a regular electric drill or screwdriver, and even beginners can install it in 1-2 minutes.

Can it be used with my existing table?

Yes, please provide your table top dimensions, table top material, desired thickness, and desired height, and we can recommend the most suitable model for you.

What types of tabletops can table legs be paired with?

Suitable for: solid wood tabletops; MDF/particleboard/multilayer board; marble/sintered stone/quartz stone/terrazzo/polished stone, tempered glass, etc.

What is the load-bearing capacity of the table bases?

Standard models have a single unit load capacity of 30–80kg, and a set of two units can support 100–200kg+ (depending on the model). Heavy-duty industrial models have an even higher load capacity and are suitable for large tabletops/sintered stone tables.

What are the options for table base height?

Standard heights: Standard table: 72–75cm; Bar counter/high table: 85–110cm; Coffee table/side table: 30–50cm. Custom heights are available; please contact sales for details.