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Yes. We provide maintenance guidelines for each material type — stainless steel, iron (powder-coated), aluminum alloy, and cast iron. Guidelines cover cleaning, rust prevention, leveling adjustment, and periodic inspection. Proper maintenance significantly extends product lifespan in high-traffic commercial environments.We provide detailed maintenance guidelines for all our table base materials: Stainless Steel Table Base Clean with mild detergent and soft cloth; avoid abrasive cleanersWipe dry after cleaning to prevent water marksPeriodic check: tighten leveling feet every 6 months Iron Table Base (Powder-Coated): Avoid prolonged moisture exposure; wipe spills promptlyInspect coating integrity annually; touch up any chips with matching paintKeep adjustable feet free of debris for smooth adjustment Aluminum Alloy Table Base: Naturally corrosion-resistant; clean with pH-neutral detergentAvoid harsh chemicals that may discolor the surfaceCheck screw joints quarterly in high-traffic settings Cast Iron Table Base: Heavy and stable; minimal maintenance neededApply rust-preventive oil to exposed areas if used outdoorsEnsure floor contact points are level to prevent wobbling  Regular maintenance extends product life by 30–50% in commercial environments. Contact us to get a quick quote.

AEONTI provides a full-cycle after-sales support system designed to keep your commercial furniture investment performing at its best. Our support team responds within 24 hours for standard inquiries and within 4 hours for urgent quality claims.Our Support Framework: 1.Quality Issue Resolution: If any product arrives with manufacturing defects, we investigate and provide a resolution within 48 hours. Solutions include replacement shipment, partial refund based on defect severity, or on-site repair guidance. All quality claims must include clear photos of the defect and outer packaging, submitted within 24 hours of delivery receipt. 2.Technical Installation Support: For custom or complex installations, our engineers provide step-by-step assembly guides, video walkthroughs, and live remote assistance. We also supply detailed installation drawings for OEM/ODM projects upon request. Our technical team can help you determine the correct base configuration, mounting method, and leveling approach for your specific tabletop. 3.Replacement Parts Supply: We maintain a standing inventory of common replacement parts including leveling feet, fasteners, base plates, and column segments. Most parts ship within 15 business days. For large-scale projects with multiple tables, we recommend ordering a 2–5% spare parts buffer upfront to cover unexpected replacements and reduce downtime. 4.Reorder and Supply Planning: We assign a dedicated account manager for ongoing projects. Your manager tracks your inventory levels, anticipates reorder timing, and coordinates production schedules to prevent supply gaps. This is especially valuable for seasonal deployments, phased rollouts, and chain-restaurant projects where consistent product availability is critical. Response Time Summary: — Quality claim (defective product): Initial response within 4 hours, resolution target within 48 hours— Technical installation query: Initial response within 24 hours, resolution within 72 hours— Replacement parts request: Initial response within 24 hours, shipment within 3 business days— General reorder or planning: Initial response within 48 hours, ongoing coordination Important: Claims filed after the 24-hour window from delivery receipt may be subject to limited resolution options. Always inspect shipments upon arrival. Contact our after-sales team.Submit a detailed inquiry:

Batch-to-batch consistency is critical for commercial furniture projects where every unit must match — same dimensions, same finish, same structural performance. Here is how we guarantee it: Standardized Production Documentation:  •Every product has a locked production specification sheet: exact material grade, tube diameter, wall thickness, base geometry, and finish parameters •No deviation from spec sheet without written customer approval •Spec sheets archived per order and referenced for repeat production runs Process Controls for Consistency: •Single production run per batch: same material batch, same machine setup, same operator team for the entire order — eliminates intra-batch variation•Powder coating and electroplating performed in continuous batch runs, not split across sessions — ensures uniform color and finish depth•Welding parameters (current, voltage, wire feed rate) locked per product type and monitored per shift Color & Finish Consistency: •Pantone reference card maintained per custom color — used as visual standard at coating line•First-off sample at start of each coating batch compared against reference under D65 lighting•Mid-batch and end-batch color pull tests verify no drift across the run•Electroplating thickness measured per batch with minimum 3 sample points per 200 units Dimensional Consistency: •Key dimensions (height, base diameter, column diameter) measured on minimum 5% of units per batch•Any unit exceeding ±2mm tolerance from spec is flagged and corrected before packaging•Full dimensional report available per batch upon request What Happens If a Deviation Is Found: •Production paused immediately•Root cause identified (material, machine, operator)•Corrective action applied and verified before resuming•Affected units re-inspected 100% — no partial sampling for flagged issues•Corrective report documented and shared with you Our recent factory renovation established dedicated quality control stations, standardized measurement tool sets, and improved environmental controls (temperature, humidity) at coating and plating lines — all aimed at tighter consistency. Learn more about our capabilities at AEONTI.com or contact our team for batch consistency documentation.our

Yes, AEONTI offers full customization across all core product dimensions. Every specification—from height to finish to base geometry—can be adapted to match your project requirements. Dimension Customization: •Height: Standard dining (720–750mm), bar/counter (850–1100mm), coffee (300–500mm), or any custom value between 280mm and 1150mm•Base Size: Round (standard 450mm), square (450×450mm), or custom geometry up to 600mm diameter•Column Tube: Diameter 50/60/76/89/102mm, wall thickness 1.0/1.2mm — selectable by load requirement Finish Customization: •Electrostatic powder coating: black, white, grey, gold, and any custom Pantone-matched color•Electroplating: chrome, nickel, gold, rose gold mirror finish•Brushed finish: brushed stainless steel aesthetic on iron or stainless substrates•Titanium gold coating: premium warm metallic tone for upscale interiors•Wood grain texture: surface film that mimics natural wood aesthetic on metal bases Branding Options: •Laser engraving on column or base plate — permanent, no color fade•Silk-screen printing on base plate — suitable for multi-color logos•Custom embossed logo on top plate — tactile premium feel Customization Process: •Submit your specifications or technical drawings•Our engineering team creates CAD drawings and 3D renderings for confirmation•Sample production (7–15 days) — shipped via express for hands-on evaluation•After approval, bulk production begins with in-line quality checkpoints MOQ & Lead Time: •Standard color/size modifications: low MOQ 100sets, 15–30 days•Custom Pantone color / logo engraving: typically 300+ sets, 20–40 days•Full custom geometry: 500+ sets, 25–40 days Contact our sales team with your project specs for a same-day recommendation and quote.

AEONTI commercial table bases are engineered as heavy-duty solutions for demanding hospitality environments, with load capacities ranging from 100 kg to 200+ kg per leg depending on the specific model and material configuration.Material-Specific Load Capacities: Stainless Steel Table Bases (304 grade): Load capacity: 150–200+ kg per leg.Recommended tabletop size: up to 2000 mm length.Best for: sintered stone tops, solid stone tops, heavy commercial use. Cast Iron Table Bases: Load capacity: 120–180 kg per leg.Recommended tabletop size: up to 1800 mm length.Best for: heavy-duty restaurant tables, banquet halls, buffet lines. Aluminum Alloy  Table Bases: Load capacity: 100–150 kg per leg.Recommended tabletop size: up to 1600 mm length.Best for: outdoor dining, terrace seating, lightweight-to-medium commercial use. Key factors affecting load capacity: — Material thickness and grade (stainless steel vs. iron vs. aluminum)— Base footprint design (wide round or square bases of 450 mm or larger provide superior stability)— Tube diameter and wall thickness— Weld joint quality and reinforcement Performance features: — Anti-wobble wide-base design ensures stable operation in high-traffic areas— Precision welding and reinforced joints for long-term structural integrity— Adjustable leveling feet accommodate uneven floors— All AEONTI heavy-duty table legs undergo rigorous load testing before shipment Safety margin recommendation: Always select a base with a load capacity at least 20% higher than the combined weight of your tabletop and any items placed on it. For example, if your tabletop weighs 80 kg, choose a base rated at 100 kg or above. For custom load requirements beyond our standard range, our engineering team can design reinforced solutions for your specific project. Contact our technical sales team with your specifications for detailed load capacity data. Contact us to get a quick quote.

The choice between a stainless steel table base and iron largely depends on your specific application environment and budget considerations. Stainless Steel Table Base is recommended for: High-humidity environments (outdoor patios, poolside areas, coastal restaurants)Premium commercial spaces requiring a modern, premium aestheticApplications where corrosion resistance is critical Iron Table Bases are ideal for: Indoor restaurant and cafe settingsProjects with budget constraints but requiring durabilityHeavy-duty applications where powder-coated finish provides adequate protection AEONTI offers both material options with various finish treatments including brushed, polished, titanium gold, black powder coating, and rose gold. Our technical team provides material recommendations based on your project specifications, load requirements, and environmental conditions. We also offer sample testing to verify performance before full-scale production. For detailed technical specifications on our stainless steel table base range, please contact our sales team with your project requirements.

We accept T/T (bank transfer), Alipay, and WeChat Pay in RMB, USD, and EUR. Credit cards, PayPal, and open-account billing terms are not currently supported. Standard Payment Schedule: 30% deposit upon order confirmation — secures production slot and material procurement70% balance payment before shipment — after quality inspection and before dispatch Payment Methods Detail: •T/T (Telegraphic Transfer): most common for international orders. Wire transfer directly to our designated bank account. Processing time typically 1–3 business days depending on your bank.•Alipay: available for RMB-denominated orders. Suitable for China-based trading companies and domestic wholesale clients.•WeChat Pay: available for RMB-denominated orders. Quick confirmation, commonly used by domestic distributors. Notes: •All bank charges and transfer fees are borne by the payer•Payment confirmation is required before production begins•For sample orders: full payment upfront via T/T or Alipay•For bulk orders exceeding USD 50,000: payment schedule can be negotiated Contact our finance team for specific bank account details and payment instructions for your currency.

If you receive a package with missing parts, deformation, or visible damage, please report the issue within 24 hours of delivery. The faster you report, the faster we can resolve it.Step-by-Step Claim Process: Step 1 — Document Immediately: Take clear photos of the outer packaging from all sides showing any visible damage. Also photograph the product damage or deformation in detail. Count and list any missing parts against your packing list. Do not discard any packaging materials until the claim is fully resolved, as they may be needed for carrier investigation. Step 2 — Submit Within 24 Hours: Send all photos and a written description of the issue to our support team. Include your order number, product SKU, affected quantity, and a clear description of what is damaged, deformed, or missing. Submit via:/contact-us.htm Step 3 — Receive Assessment: Our team reviews your claim within 4 hours for urgent cases or 24 hours for standard claims. We classify the issue into one of four categories: manufacturing defect, transit damage, incomplete shipment, or surface-level cosmetic damage. Step 4 — Get Resolution: Based on the assessment, we provide one of the following resolutions:— Manufacturing defect: Free replacement unit shipped within 30 business days, assessment completed within 48 hours— Missing parts: Replacement parts shipped within 30 business days— Surface scratches or minor cosmetic issues: Touch-up kit provided or partial refund processed within 72 hours Important Notes: — Claims must be filed within 24 hours of delivery receipt. Late claims may result in limited resolution options.— Retain all original packaging until the claim is fully resolved. The carrier may request an inspection.— Under EXW (Ex Works) terms, AEONTI is not responsible for damage caused by logistics carriers. Under FOB (Free on Board) terms, we provide carrier claim assistance.— For SEA (Standard Examination Authority) cargo inspections, please notify our team before the inspection date. Preventive Tips for Large Orders: — Inspect shipments upon arrival before signing delivery receipts.— Note any visible packaging damage on the delivery receipt before accepting.— Take photos of the pallet condition and packaging before unloading. Report an issue or request replacement parts:

Yes. Every AEONTI product undergoes a multi-stage quality inspection process before shipment — not a final random check, but a systematic full-line protocol embedded into production.5-Stage Quality Inspection Process: Stage 1: Raw Material Inspection •Steel tube wall thickness measured with micrometer (tolerance ±0.1mm)•Material grade verification (Q235B, 201/304 SS, aluminum alloy) via composition testing•Incoming material rejected if dimensional or compositional deviations exceed threshold Stage 2: Welding Inspection •Visual weld seam inspection — no cracks, porosity, or undercut•Weld penetration depth verified for structural joints•All critical load-bearing joints 100% inspected, not sampled Stage 3: Surface Treatment Inspection •Powder coating: adhesion cross-hatch test to check coating bonding strength•Electroplating: thickness measurement and salt spray corrosion test•Brushed finish: uniformity and scratch-free visual inspection•Color consistency verified against Pantone reference under controlled lighting Stage 4: Load-Bearing Test •Static load test: each base loaded to 1.5× rated capacity for 30 minutes•No permanent deformation, joint failure, or base plate bending allowed•Test results recorded per batch with traceable inspection reports Stage 5: Packaging Inspection •Carton integrity: 5-layer corrugated board, no damage or moisture•EPE foam wrapping and corner protectors verified per unit•Labeling accuracy: correct SKU, quantity, and destination marking•Palletized shipments: steel strapping and stretch film integrity check Third-Party Inspection Welcome: We facilitate pre-shipment inspection by SGS, BV, TUV, or Intertek at your request. Inspection results are shared with you before final shipment approval. If any issue is found, we correct it before dispatch — no shipment proceeds without your clearance.Our recent factory renovation further enhanced our QC capabilities with dedicated inspection stations and improved testing equipment. View our products at aeonti.com/products-list.htm or contact our team for specific inspection documentation. Contact us to get a quick quote

Total delivery time consists of two phases: production lead time + shipping transit time. Here is the breakdown by order type:Production Lead Time: In-Stock / Standard Orders (3–7 days) •Products available in our standard color and size inventory•Immediate material availability — no waiting for production setup•Suitable for: trial orders, small restaurant projects, urgent replacements Bulk / Custom Orders (15–40 days) •Timeline varies by customization depth:•Standard product with standard finish: 15–20 days•Custom color (Pantone matching): 20–30 days•Custom dimensions / OEM specification: 25–40 days•Production includes: material procurement → fabrication → surface treatment → quality inspection → packaging•Progress updates provided weekly via email or messaging Shipping Transit Time (after production completes): •Sea freight (FOB Shenzhen/Guangzhou): 25–45 days depending on destination region•Air freight: 5–10 days•Express courier (DHL/FedEx/UPS): 3–7 days Typical Total Delivery Estimates: Order Type Production Shipping (Sea) Total In-stock + Sea 3–7 days 25–45 days 30–50 days In-stock + Express 3–7 days 3–7 days 7–14 days Bulk/custom + Sea15–40 days25–45 days40–85 days Bulk/custom + Air 15–40 days 5–10 days 20–50 days All orders are fully trackable. We provide production milestone updates during manufacturing and real-time tracking links once shipment is dispatched. Note: We support EXW and FOB trade terms only. Under FOB, shipping from the designated port is arranged by the buyer. We can recommend reliable freight forwarders for FOB shipments if needed. Contact us to get a quick quote.

Yes, we support FOB, EXW trade terms for international orders. Each term defines different responsibility boundaries between buyer and seller: FOB (Free on Board) — Most common for bulk orders •Seller responsibility: production, export clearance, loading goods onto the vessel at the designated port•Buyer responsibility: freight, insurance, import clearance, and delivery from destination port•Recommended for: experienced importers who have their own logistics network•Our FOB port: Shenzhen / Guangzhou (nearest to our factory) EXW (Ex Works) — Maximum buyer control •Seller responsibility: make goods available at our factory gate•Buyer responsibility: all logistics from factory pickup onward — inland transport, export clearance, freight, import clearance, final delivery•Recommended for: buyers with comprehensive logistics partnerships or those consolidating shipments from multiple suppliers For most bulk orders, FOB is the standard and most cost-effective choice. Contact our sales team to confirm the best trade term for your project.

Yes to all three. AEONTI is a direct manufacturer of commercial table bases and table tops — not a trading company. This means you get factory-direct pricing, full quality control visibility, and the ability to customize at source. Factory Direct — What It Means for You: •No middleman markup — competitive pricing from the production line•Direct communication with our engineering and quality teams•Full customization capability (dimensions, finish, branding) without third-party coordination delays•In-house quality inspection before every shipment — not outsourced Wholesale Support — Client Categories: •Furniture manufacturers: table bases as components for your finished furniture lines•Foreign trade wholesalers / distributors: bulk supply for regional distribution•Cross-border e-commerce sellers: drop-ship compatible packaging and labeling•Hotels and restaurant chains: project-volume supply with consistent batch quality•Engineering and procurement projects: contract manufacturing for large-scale installations Sample Policy: •Samples are available for any standard or custom product•Standard product samples: sample fee may be waived for established business relationships•Custom product samples: fee charged at material cost; sample fee deductible from subsequent bulk order (minimum 200 sets)•Sample shipping: via express courier (DHL/FedEx/UPS), shipping cost borne by buyer•Sample lead time: 3–7 days for standard products, 7–15 days for custom items•Sample delivery includes full product, mounting hardware, and finish specification card Request a sample through our contact page or send your specifications directly to our sales team.

MOQ depends on the type and depth of customization. Here is the breakdown by customization category: Standard Products (No Customization): •Low MOQ — typically 100 sets per model•Suitable for: trial orders, small restaurant projects, sample-plus orders•Colors: available from our standard color palette (black, white, grey, gold, chrome) Standard Product with Custom Color (Pantone Match): •MOQ: 200+ sets per color per model•Powder coating line setup requires a minimum batch size for color consistency•Lead time: 25-40 days (color sample approval required before bulk production) Custom Logo / Branding (Engraving or Printing): •MOQ: 200+ sets per model•Laser engraving: lower setup cost, suitable for simpler logos•Silk-screen printing: requires printing plate setup, suitable for multi-color logos•Embossed logo: requires mold creation, MOQ typically 500+ sets Full Custom Dimensions (Non-standard Height, Base Size, or Tube Spec): •MOQ: 500+ sets per specification•Requires new production setup and possibly new tooling•Lead time: 25–40 days after sample approval Mix & Match Note: Multiple standard models can be combined in one order to meet overall MOQCustom specifications cannot be mixed — each custom spec has its own MOQ thresholdFor orders below custom MOQ: we can produce at a slightly higher unit price to cover setup costs If your project volume is below the standard MOQ, contact our sales team — we often accommodate smaller orders for new partnerships and trial projects.

Yes. AEONTI supports both OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) collaboration models for commercial table bases and table tops.We support complete customization for our clients: customized height, pipe diameter, and wall thickness; customized colors (black/white/grey/gold, etc.); customized logos (laser engraving/printing); and customized brand packaging. OEM — Your Design, Our Production: You provide the complete product design — dimensions, material specification, finish requirements, and brand identity. We manufacture exactly to your drawings and deliver ready-to-market products under your brand name. Ideal for established brands with in-house design teams who need reliable production capacity. ODM — Our Design, Your Brand: You select from our existing product catalog or request modifications to our standard models. We adapt the design to your market requirements — adjusting dimensions, finishes, and branding — while you sell under your own brand. Ideal for new brands or distributors who want proven products with custom identity. Full Customization Scope Under OEM/ODM: • Dimensions: height, base footprint, column diameter, wall thickness• Material: iron, stainless steel (201/304), aluminum alloy, cast iron• Finish: powder coating (any Pantone color), electroplating, brushed, titanium gold, wood grain• Branding: laser engraving, silk-screen printing, embossed logo• Packaging: custom branded cartons,  OEM/ODM Process: 1.Requirement consultation — share specs, reference images, or target market details (1–3 days)2.Design & engineering — CAD drawings, 3D renderings, material selection (3–7 days)3.Sample production and approval (7–15 days)4.Bulk manufacturing with quality checkpoints (15–40 days) Key Commitments: •Full NDA / confidentiality agreement before sharing any proprietary designs•Dedicated project manager assigned to each OEM/ODM client•Batch-to-batch consistency guaranteed — same material, finish, and dimensional tolerance across every production run•No third-party resale of your custom designs or brand assets MOQ varies by customization depth: standard modifications start low; full custom projects typically require 200–500+ sets. Contact our team to discuss your project scope and get a tailored timeline and pricing.